I'm currently hovering somewhere around junior management with my issue. There is potential for a fantastic service, which makes it even more frustrating because it really isn't. This seems to be the feeling for many users. My solution? Request a refund, and if they won't do that, cut your losses and deal with a company which actually respects their customers. I spend more time attempting to resolve technical and login issues than I do playing the games I payed for. Uplay is by far the worst game distribution system I have ever used, having been an avid game for years. Yes its preallocating files this helps minimize fragmentation of the download and is actually a good thing. Any thoughts, as always, much appreciated! Could it be trying to work with this but somehow failing? My other wondering was whether the Uplay client has found the old installation from before I re-installed Windows. Instantly! That's weird isn't it? Or is it sort of allocating space and making it look used already? Something else I noticed which seems really weird to me, is that as soon as the download starts, 25GB vanishes off my C:\ drive free space, and in the Uplay game folder an 'Assassins Creed IV' folder appears, containing loads of games files and sized at about 25GB. Just an update on this: Uplay support got back to me and suggested the following:ġ) Ensure Uplay is installed on C:\ and that games are downloaded to C:\ - this was already the caseĢ) Go to Environment Variables under Control Panel properties and remove any variable containing the word 'PROXY'.
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